Customer Service

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Contact Information

Address: 8215 South 1300 West, West Jordan, UT 84088
Phone: 801-565-4300
General Fax: 801-565-4399
Email: Contact Form

Pay Your Bill by Phone: 1-888-416-1652

Hours and Holidays

Jordan Valley Water is open Monday through Friday from 8 a.m. to 5 p.m. Mountain Time. Our office is closed Saturday, Sunday, and on observed holidays.

2026 Holiday Schedule

Holiday Date Observed
New Year's Day 1/1/2026
Martin Luther King, Jr. Day 1/19/2026
President's Day 2/16/2026
Memorial Day 5/25/2026
Juneteenth 6/15/2026
Independence Day 7/3/2026
Pioneer Day 7/24/2026
Labor Day 9/7/2026
Veterans Day 11/11/2026
Thanksgiving Day 11/26/2026
After Thanksgiving Day 11/27/2026
Christmas Day 12/25/2026

2027 Holiday Schedule

Holiday Date Observed
New Year's Day 1/1/2027
Martin Luther King, Jr. Day 1/18/2027
President's Day 2/15/2027
Memorial Day 5/31/2027
Juneteenth 6/21/2027
Independence Day 7/5/2027
Pioneer Day 7/23/2027
Labor Day 9/6/2027
Veterans Day 11/11/2027
Thanksgiving Day 11/25/2027
After Thanksgiving Day 11/26/2027
Christmas Day 12/24/2027

Service Area

View our service area map to see the service area boundaries for the different water providers in Salt Lake County. Our retail service area includes portions of:

Disclosure

The District is required by Utah law to make the following disclosure:

The “retail water line” is a pipe that extends from the house to the meter setter. The “lateral” is a pipe that extends from the meter setter to the District’s main line. It is the responsibility of the record owner of the property for the repair and replacement of the retail water line.